Formal versus Informal E-mails: E-mail Writing Tips for Business English

Formal versus informal e-mails in business English. What is the difference between formal and informal e-mails in business English? How do you write a formal e-mail or an informal e-mail?

These are common questions whether you’re a native English speaker or not, a new professional or an experienced business person. 

Knowing the difference between formal and informal e-mails in business is extremely important. Every e-mail you send carries with it an impression of you as a professional. 

If you incorrectly send an informal e-mail to somebody when the situation requires you to be formal, you can damage your professional reputation with that person and possibly any future business dealings.

Similarly, if you send a formal e-mail when the situation calls for a more casual interaction, it can alienate you and send an awkward message to that person.

Formal & Informal E-mails in Business English

Learning the difference between formal and informal emails and knowing how to write each is a required skill for any professional.

In this video you will learn how to write professional emails in English, e-mail etiquette, and all about writing informal and formal e-mails.

Timestamps for “Formal versus Informal E-mails in Business English”

In this video, you will learn:

  • 00:00 Formal versus Informal Emails
  • 00:34 What is the difference between a formal and an informal email?
  • 01:18 When should you use formal e-mails?
  • 03:06 When should you use informal e-mails?
  • 04:10 What is an example of a formal email?
  • 06:55 What is an example of an informal email?
  • 09:21 How do you know if you’ve received an informal or a formal e-mail?
  • 10:39 How do you transition from a formal to an informal e-mail?
  • 11:49 Pro Tip!
  • 12:15 Where to learn more about writing business emails and business letters?

How to Learn More About Writing Business E-mails

In one of my Udemy courses, Leadership Presence 30 Day Challenge, one of the topics I talk about is business writing. And as part of that course, I offer a comprehensive pdf workbook on writing business e-mails and business letters. 

These resources have been extremely helpful for many professionals so they can improve on their business e-mail writing and present a more professional image of themselves. If you would like these resources, simply enrol in this video course using this discount link here.

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Formal versus informal emails for business writing
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About Kara

Kara Ronin is the founder of Executive Impressions. She is an executive coach who specialises in leadership presence, social skills and business etiquette. She is also the creator of Bestselling Udemy course, Business Etiquette 101. Kara’s advice and unique perspectives have been featured in Time Inc., Business Insider, Ignites Europe (a Financial Times Service), The Muse, The Local France, The West Australian, and more. Kara works regularly with lawyers, investment bankers, and finance professionals to help them build presence, authority and influence in business. Get Kara's insights delivered straight to your inbox